Return Policy

need help?

  • call: 246 622 0208

    Mon-Fri 9am - 5pm EST

Your Email (required)

Your Message

return policy

We’ll gladly accept returns or exchanges for any Dermalogicabarbados.com purchases and will issue a full refund upon receiving your items within 30 days of the PURCHASE date. All returns must be pre-approved by customer service.

Please follow the simple instructions below:

  1. Place the unused item in its original condition into original shipper packaging.
  2. Contact our Customer Service at 1 246 622 0208 to obtain your RMA (Return Merchandise Authorization).
  3. We will e-mail or call you to arrange pick-up or advise instructions to return the goods to us and provide you with a summary of the RMA transaction for your records.
  4.  Once we receive your returned product(s), we will issue your replacement or refund immediately.

All RMAs are valid for only 30 days. Any returned item not listed on your RMA will not be credited or replaced, and will not be returned.

welcome to dermalogica

Get the latest in skin care right to your inbox, plus special offers!

* indicates required



By providing this information, you are opting to receive email communications from Dermalogica Barbados. We will never give or sell your user information or email address to anyone without your consent. You may change your subscription preferences at any time by logging into your account.